We aim for 100% customer satisfaction with all of our products. If you are not completely satisfied with your purchase, we will cheerfully offer a full refund.
New Editions of Publications
If you buy a practice manual and a new edition is published within one year, you will receive a one-year subscription to the new online edition absolutely free.
Hard Copy Publications Returns/Exchanges
Publications may be returned in their original condition within 30 days of purchase for a full refund. Please include a copy of the invoice and a reason for the return. Shipping and handling fees are nonrefundable.